Frequently Asked Questions and Answers

Q: How is VAT claimed back?

A: Claims are submitted by off-setting VAT due in future returns. Experience shows that SARS accepts this practice.

Q: Can SARS dispute the claim?

A: It is unlikely as VAT Refund adheres strictly to the letter of the law. There are no grey areas. Qualified personnel will quantify the claim for submission when satisfied that everything is claimable in terms of the Data Mining analysis and that it is line with the VAT Act. There is absolutely no legal reason for SARS to query the claim. It is a commercial right to be refunded for any unclaimed amounts.

Q: How is VAT Refund paid?

A: VAT Refund is paid a percentage of the claimable amount only once the benefit has been received. For example, if the claim is R1,000, 000, to be offset against VAT payments over the next two months, VAT Refund would be paid the agreed percentage over those next two instalments on submitting the claim.

Q: How long does the process take?

A: Depending on the format and the availability of the information the process normally takes between 6 and 8 weeks.

Q: What are the benefits to companies?


    • Immediate cash flow
    • Improved bottom line results
    • No Benefit – No Charge
    • Input tax Compliance review free of charge
    • Prevention of similar VAT errors resulting in increased profit


The complexity of the VAT laws makes every company susceptible to potential errors. VAT Refund has a proven Data Mining methodology that identifies and rectifies these errors, whilst at the same time providing companies with a risk free opportunity to immediately increase profits and cash flow. Millions of Rand have already been recovered and future losses prevented, which only raises one question:

Can you afford not to use the services of VAT Refund?